Open the correct report
Scan the QR code or use View a report in the TrueMotor header and enter the printed access code. For a genuine TrueMotor online report, check that the browser address is on truemotor.co.uk. A sample page is not a vehicle check. If a code fails, ask the dealer for the correct copy rather than assuming the vehicle has a problem.
Match it to the vehicle
Compare the registration, make, model and any identity details with the actual car and its paperwork. The dealer’s name and optional logo show who supplied the report; they are not an independent endorsement of the dealership or a guarantee of the car.
Read the report type
A free dealer report presents the saved vehicle and MOT check. A paid dealer report includes additional returned vehicle-history information. Branding does not turn a free report into a paid report, so check the heading and sections.
Check dates and ask about findings
Look at when the check was generated. A shared TrueMotor copy is a snapshot, with online access for up to 12 months from creation. A working link does not mean the check was run today. Ask for current information when needed, and follow up on records or unavailable results before buying.
Keep your evidence and protect the link
Keep the PDF with the advert and purchase paperwork. Anyone holding a shared link or access code may view the report and its public business details, so avoid posting it openly. If it expires, contact the dealer. A report does not replace an inspection or automatically transfer a provider data guarantee to you.
Practical checklist
Frequently asked questions
Do I need to sign in to read the shared copy?
No. The shared link or valid report code provides read-only access.
Why is the dealer’s logo on it?
Approved dealers can supply an optional logo and business details for their reports. This identifies the supplying business.
What if the link has expired?
Ask the dealer for help or obtain a fresh check. Expiry alone does not tell you anything about the vehicle.